Pickup Policy

You can opt to collect your order from our outlet in Nadd Al Hamar when placing your order online.

Simply select the pickup option at checkout.

Orders are usually ready for collection within 1 hour.

Larger orders or those requiring winding services may take longer to prepare.

You will receive an email confirmation once your order is ready for collection - please wait for this before visiting.


Collection Details

Pickup is available during our opening hours.

Please bring your order confirmation email when collecting your order.


Important Notes

Orders will be held for 7 days from the date of readiness.

If you are unable to collect within this time, please contact us in advance.

Pickup orders must be collected by the person who placed the order or an authorised representative with the order confirmation.

All pickup orders are subject to our standard Refund Policy.