سياسة الشحن
Your order is expertly packed and ready to be shipped to your door.
Orders are packed in sustainable, 100% recyclable and biodegradable courier bags.
Unusually large or heavy orders are packed in cartons.
All orders are shipped out from our fulfilment centre in Dubai.
Please provide an accurate shipping address, area name and a valid contact number to avoid delays.
If your order is returned to us for any reason (such as incorrect address, failed delivery attempts, unavailability, or incorrect contact details), we will contact you to arrange reshipping. Additional shipping charges will apply.
The options and fees available during checkout may vary based on but are not limited to the time of year, your shipping address, the total weight of your order and weather conditions.
Shipping Fees (Dubai)
| Shipping Option | Speed | Shipping Fee | Free Shipping Threshold |
| Standard | Within 3 days(1) | AED 14 | AED 249 |
| Same-Day | Within 4 hours(2) | AED 38 | N/A |
| Same-Day | Within 2 hours(3) | AED 98 | N/A |
Shipping Fees (Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah)
| Shipping Option | Speed | Shipping Fee | Free Shipping Threshold |
| Standard | Within 3 days(1) | AED 14 | AED 249 |
| Same-Day | Within 6 hours(2) | AED 98 | N/A |
Shipping Fees (Abu Dhabi)
| Shipping Option | Speed | Shipping Fee | Free Shipping Threshold |
| Standard | Within 3 days(1) | AED 14 | AED 249 |
| Same-Day | Within 6 hours(2) | AED 98 | N/A |
(1)Applies to City Limits only. If your shipping address is in a Remote Location, the delivery time may take up to 7 days. The following areas, but not limited to, are considered Remote Locations of the UAE: Ghantoot, Al Samha, Al Rahba, Al Bahya, Al Shahama, Al Falah, Al Shamkha, Al Shawamekh, Al Mafraq, Al Dhafra, Al Wathba, Madinat Zayed, Ruwais, Ghayathi, Liwa, Marfa, Sila, Dalma, Tarif, Al Lisaili, Lahbab, Nazwa, Margham, Murqquab, Al Faqa, Al Madam and Maleha.
(2)If you place your order after 3 pm, it will be delivered the following day by 2 pm.
(3)If you place your order after 8 pm, it will be delivered the following day by 12 pm.
Immediate Order Issue Reporting
Review your order and details carefully during checkout and after purchase.
Any issues with your order must be reported immediately after purchase and before your order ships out.
This includes order errors, item selection, delivery option changes, or updating customer information such as address, email, or contact number.
Handmayk will not be held responsible for any errors, and no refunds will be issued in such cases.
Shipping Fees (Worldwide)
We offer fast, worldwide shipping for your convenience.
Typically, orders are dispatched on the following business day.
Should your delivery address be categorised as a remote location, we will contact you to discuss any additional charges that may apply.
These charges must be settled before we proceed with shipping.
Depending on your country’s customs regulations, we may require additional information before shipping, such as identification numbers like a Passport, Tax ID, etc.
We will contact you to gather this information before shipping to ensure a smooth delivery process.
Although you can view our prices in different currencies, all online orders will be billed in AED (United Arab Emirates Dirhams).
| Country | Shipping Fee |
| Bahrain, Kuwait, Oman, Qatar, Saudi Arabia(4) | AED 98(4) |
| Egypt, Jordan, Lebanon | AED 148 |
| Canada, United States, Argentina, Brazil, Mexico | AED 148 |
| Austria, Belgium, Czechia, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Greece, Hungary, Luxembourg, Monaco, Vatican City | AED 148 |
| Australia, Finland, New Zealand, Bulgaria, Croatia, Cyprus, Iceland, Latvia, Liechtenstein, Lithuania, Romania, Slovakia, Slovenia, Turkey | AED 148 |
| Hong Kong SAR, Japan, Malaysia, Singapore, South Korea, Bangladesh, Bhutan, Cambodia, China, India, Indonesia, Macao SAR, Nepal, Pakistan, Philippines, Sri Lanka, Taiwan, Thailand, Vietnam | AED 148 |
| Rest of the World(5) | AED 298 |
(4)Inclusive of Duties & Taxes. Free shipping on orders of AED 249 or more.
(5)The following countries are currently excluded from our shipping service: Iran, Syria, Yemen, Libya, South Sudan, Sudan, North Korea, the region of Crimea, Ukraine, and Russia.
Customs, Duties & Taxes
As the recipient, you assume the role of the importer and are responsible for adhering to all applicable laws and regulations in the destination country.
In cases necessitating customs clearance, duties and taxes, it’s important to be aware that this process may lead to delays beyond our initial delivery estimates.
You can expect communication from the courier service or your country’s customs authorities in such instances.
Import regulations can vary significantly from one location to another, so we strongly recommend contacting your local customs office for comprehensive information before placing your order.
Please keep in mind that should you choose not to accept the shipped order for any reason, we cannot be held responsible for refunding any costs, including the order value and associated fees.